Customer Service

Air Suspension Master has a perfect service system, including pre-sale service, in-sale service and after-sale service.With the rule of mutual benefit, friendly cooperation,we sincerely provides the superior service for domestic and oversea clients.

One Hour Reply

We offer our customer IN ONE HOUR reply service during our working time, your inquiry, online chatting message will get our fast feedback to help you solve the problem with high efficiency.

Complete and Sundry Product Range

Air Suspension Master supplying many different car model suspension parts, you do not need to waste time to search the parts from too many suppliers, just hand it to us, we will arrange it perfect.

Stable inventory

Worry about the delivery time? want to get the goods earlier? Do not worry, Air Suspension Master has most of the conventional products in stock, you do not need to wait a long time to producing, after payment received, we could arrange your good in 7 days, Make you the first to occupy the market.

Custom Label

Prefer each fiber optic cable packed under your own logo? AS Master labeling machine is ready. Its on the house!

Q1. What is your terms of payment?
A: for sample orders, TT, Westunion, Paypal is avalible. for other larger quantity order, T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.

Q3. How about your delivery time?
A: Generally, If the product is instock, it will be sent in 3-5 working days after payment received. if the product is not avalible, it will take 20-30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q5. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.